For Enquires & Commissions, don’t hesitate to drop me a message, just fill out the form below. I’m always happy to chat!
info@sjcooksey.com
CUSTOMER CARE
Every care is taken to finish, frame all Sketches, and prepare all Prints & Coloring Books safely ready for delivery. If any package is deliovered damaged please contact me through the contact form. I may also ask you to send photographic evidence of the damage and prepare a replacement.
FAQs
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To place an order, choose your desired size and add the Custom Sketch to Basket and check out.
Using the CONTACT Form upload a photo of your car along with its year, make, and model. Plus any other fun facts or details, as i love to include a personalized description card.
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For the best sketch, please provide a high-resolution, clear photo of your car. Ensure it's well-lit and shows the angle you want. If you're in the LA Valley, I offer photography services.
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Yes, you'll have the opportunity to review and approve a preview of your custom sketch commission before I start the final drawing. I typically create this preview within 3 days of receiving your reference photos. I'll send you photo updates along the way, and you're welcome to be as involved in the process as you'd like. Some clients prefer a surprise, while others like to be more hands-on. Once I've prepared the initial design based on your photos, I'll share it with you. You can then request revisions before I proceed with the final sketch.
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Design Preview: You'll receive a preview of your design within 3 business days. Your approval is required before we proceed. Revisions may affect the overall timeline.
Sketching & Preparation: Once the design is approved, sketching and preparing your order for shipment takes 1-2 weeks.
Shipping (U.S.): Domestic U.S. delivery typically takes 5-8 business days after your sketch is ready. Please allow extra time during peak holiday seasons. Actual shipping times may vary depending on your location.
Total Estimated Delivery (U.S.): From order to delivery, please allow approximately 2-3 weeks. Usually its much sooner.
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Lets discuss, i can for sure accommodate multiple cars, whether its one phots with three cars, or 3 photos , each with 1 car. my sketches are based of provided photos so i can create a montage of the photos provided. You may just need to email multiple images seoeratly.
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Yes, we can create custom SKETCHES for all types from motorcycles to trucks, trains and aeroplanes . If it has wheels, i can sketch it. Simply upload a photo of your vehicle, and our I will create a unique SKETCH just for you or a gift to someone you cherish..
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All Custom SKETCH Commission include the digital copy, and prints are available to order in multiple sizes, tsrating from $35 5×7 print framed upto an 18×24 print framed at $95.
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Yes, you can purchase a SKETCH as a Gift Certificate, which will include a coloring Book from The SJCooksey Library and have it shipped directly to the recipient. During the checkout process, simply enter the recipient's address as the shipping address.
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We offer 20% off when you order three or more SKETCHES.
This discount applies to any framed SKETCH. Sizes and options can be mix matched.
The discount will automatically apply at checkout.
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Because each custom car sketch at SJCooksey Studios is uniquely hand-drawn just for you, we can't accept returns. Every piece is one-of-a-kind! However, your satisfaction is 100% guaranteed. If you have any problems with your order, please contact us, and we'll happily work with you to resolve the issue.
Please note: We're not responsible for lost or stolen packages.
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We accept all major credit cards (Visa, MasterCard, American Express, and Discover) along with accelerated payment methods such as Apple Pay, squarespace payments, zelle and Venmo
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We process all payments and personal information via our website provider, Squarespace. For more information on their privacy policy and data protection, please visit their website.
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Yes, we offer Gift cards at a variety of costs, just head over to the Gift Card page via the link below.
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Yes, we occasional have offers, where by we offer free shipping if you join our newsletter, youll get update mponthly on offers . Find the JOIN NOw button at the bottom of the page to start receive offers.
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We currently ship to the United States only. We plan to add international shipping in the future. Please contact customer service if you have a country request.
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Our SKETCHES are carefully packaged to ensure they arrive in perfect condition. Framed posters are wrapped in 1-inch bubble wrap and packaged tightly in cardboard box. Larger frames receive additional edge protectors to reduce damge from drops. Unframed prints are shipped in a sturdy black bubble wrapped envolpes to prevent folding and creasing.
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If your order gets damaged during delivery, please contact our customer service team immediately. We will either replace your print free of charge or issue a refund, depending on the situation. Your satisfaction is our priority, and we will work quickly to resolve any issues.
Still need
help?
We're happy to help. Please reach out via the CONTACT form and ill be happy to help.